Note: The credit card bill to address must match where your credit card bill is sent.

If your credit card is declined and the bill to address is correct, please call us to help process your orders

To expedite the processing of your order and as a method of fraud control, we can no longer ship to an address which is not on file with your credit card. If you desire to have your order shipped to an address other than the billing address, just call your credit card company and request to have alternate shipping address added to the account. The process is simple and does not affect your account.

****Picking Up your order: If you are choosing to pickup your order (Will Call), Sales Tax will need to be collected for your order. If you live in California or Georgia, the Sales Tax will calculate automatically. If you live outside of the pickup state, Sales Tax will need to be collected manually if you do not list our warehouse address as the shipping address.****


Warning: Cancer and reproductive harm - For more information See:

Important Disclaimer Notice!! During this time of COVID, A-Aerial cannot guarantee any freight delivery time frames. All of the ground and freight carriers will not offer any guarantees, refunds, or credits for late deliveries. More importantly, please be aware that a good portion of all deliveries are arriving late and the freight companies are claiming a "National Emergency" as the reason for the delays. We are very sorry about this situation, but A-Aerial cannot offer any refunds for late deliveries.

Please be advised that credit card charges will no longer show up as A-Aerial Service Company. The charges will now appear as Altec Industries on your credit card statement.

****If you are contacting us through "email us" please include your Company Information and shipping address, direct phone number and relevant product information so we can assist you more efficiently. ****

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